Office of Financial Aid
Contact Information for Filing Institutional Complaints
Complaint Resolution
Oberlin College’s mission is to provide high quality, relevant education enabling the broadest possible community of learners to achieve their goals and enrich the world. However, if a conflict does arise, students are encouraged to reach out to appropriate personnel to discuss concerns, grievances and complaints. Issues related to academic courses should be raised first with the instructor, then the instructor’s department chair, and finally the instructor’s dean, if necessary. In addition, the College of Arts & Sciences and the Conservatory have complaint procedures to resolve concerns related to academic programs including grade grievances, for example. The Consumer Information Document provides information on how to file complaints related to any topic identified.
For any consumer protection compliance issue that has not been addressed to your satisfaction, you should contact the Campus Hotline at 1-866-943-5787. If an issue cannot be resolved by Oberlin College’s internal processes, students may choose to file a complaint with the Ohio Department of Higher Education . Students who reside in other states may appeal to their state of residence. Please see below to find the contact information for each state agency that would handle the complaint. You may also contact our accrediting agency, the Higher Learning Commission .
Nondiscrimination Policy Statement
Oberlin College is committed to creating an environment free from unlawful discrimination and harassment and complies with all applicable federal, state, and local laws regarding nondiscrimination. Oberlin College supports equal opportunity for all persons and prohibits discrimination or harassment on the basis of race, color, sex, religion, national origin, disability, age, genetic information, military or veteran status, ancestry, marital status, sexual orientation, gender identity, gender expression in employment, educational programs and activities, and admissions. Preventing discrimination and harassment and creating an inclusive and equitable living, learning, and working environment is a responsibility of all members of the Oberlin College community. Inquiries or complaints may be addressed to the Director of the Office of Equity, Diversity, and Inclusion and Title IX/Section 504/ADA Coordinator:
Rebecca Mosely, PhD
Carnegie 204
52 West Lorain Street
Oberlin, OH 44074
440-775-8555
edi@oberlin.edu
You can also make a report online .
The Higher Learning Commission
230 South LaSalle Street, Suite7-500
Chicago, IL 60604
(800).621.7440