Contact Information for Filing Institutional Complaints

Complaint Resolution

Oberlin College’s mission is to provide high quality, relevant education enabling the broadest possible community of learners to achieve their goals and enrich the world.  However, if a conflict does arise, students are encouraged to reach out to appropriate personnel to discuss concerns, grievances and complaints. Issues related to academic courses should be raised first with the instructor, then the instructor's department chair, and finally the instructor's dean, if necessary. More information can be found here under the Student Grievance Procedure section.  Issues related to sex discrimination should be filed with the Title IX Coordinator .

If an issue cannot be resolved by Oberlin College's internal processes, students may choose to file a complaint with the Ohio Department of Higher Education . Students who reside in other states may appeal to their state of residence. Please see below to find the contact information for each state agency that would handle the complaint.  You may also contact our accrediting agency, the Higher Learning Commission .

Pursuant to 34 CFR § 668.43(b) (Code of Federal Regulations), an institution of higher education must “provide students . . . with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle the student’s complaint.”