Center for Information Technology

System Status

System_AbnormalVarious systems experiencing outages related to firstname.lastname@oberlin.edu email addresses.


1:10 PM – CIT staff testing final resolution of outstanding issues with ObieBuy. Next update expected at 3:00 PM.

11:55 AM – Box issues have been resolved. CIT staff continuing to verify ObieBuy, but commenting and ability to view vendor pages appears to have been resolved. Users may need to restart their browsers and log in again. If you are continuing to experience problems with ObieBuy, please open a ticket using the CIT Tech Support Portal. Next update expected at 1:00 PM.

11:30 AM – CIT staff applied a fix to resolve issues in Box and ObieBuy and is currently working to test whether the solution has worked for all users. If you are continuing to experience problems, please open a ticket using the CIT Tech Support Portal. Next update expected at 11:50 AM.

11:15 AM – CIT staff applying a fix to resolve issues in Box and ObieBuy. Process to take 30 minutes or fewer. Next update expected at 11:30 AM.

9:45 AM – Users are experiencing issues related to firstname.lastname@oberlin.edu email addresses in various systems including Box and ObieBuy. CIT is aware of the issue and is working on it urgently.

We're sorry to be holding you up today. Our teams are working hard to get everything up and running and we appreciate your patience. We will provide an update on this page at 11:15 AM with the latest information.

System Status
Argos (Evisions) Resolved
Box Resolved
CrashPlan (Code 42) Resolved
ID Card Office scripts Resolved
ObieBuy (JAGGAER) Verifying fix results
Odyssey (CBORD) Resolved
VPN Resolved
WebCheckout Fix in progress

Current Planned Maintenance and Outages

Want to know if a system you rely on will be down? Visit the CIT Bulletins page for the most recent system outage notifications.

You may also want to check Google’s App Status Dashboard  if you are having trouble with Gmail, Drive, or Calendar.

Box's System Status page if you're having trouble with the Box web app, mobile app, or Box Drive.

Zoom's System Status page if you're having trouble with Zoom.

CIT System Maintenance Schedule

CIT has established scheduling guidelines for performing necessary maintenance on computers, administrative systems, applications, and network systems. During regular semester periods (not including breaks, Winter Term, and summer), CIT will endeavor to keep important production systems available. Whenever possible, necessary maintenance will be performed during "off hours" per the schedule in the Planned Application, System, and Network Maintenance Policy

Campus Notification

For any significant planned maintenance requiring an outage, the campus community will be notified in advance. Notification methods may include: