Okta Password Self-Service Enrollment Begins Tomorrow

October 21, 2019 2:00 PM

Center for Information Technology

Beginning tomorrow morning, Tuesday, October 22, you will be prompted to enroll in Okta password self-service before you can access any single sign-on service. You can use Okta to get back into your ObieID account when you don't have your password or it has expired. The enrollment process is simple — it takes fewer than five minutes to complete.

When you set up password recovery with Okta, you must provide a secondary (non-Oberlin) email address, an SMS-capable phone number, or a phone number where you can receive voice calls to receive temporary verification codes from Oberlin College. You'll use these codes to verify your identity and help keep your account secure.

Getting Enrolled with Okta

  1. When you log in to any single sign-on service, you will be prompted to enroll. This includes Gmail, Blackboard, OberView, and more, as well as any desktop or mobile email client you may have set up. You only need to complete the enrollment once.
  2. Enter your ObieID and password (or the username and password for your department or organization account). Click Sign In. If you do not know your password, you will need to go to ocpass.oberlin.edu and change it before proceeding.
  3. Set up your password recovery methods. You must set up at least one recovery method, but we advise setting up more than one as a backup. If you do not have a secondary email address, SMS-capable phone number, or voice call-capable phone number, you can skip to the next section. Both the process for setting up SMS and voice recovery will generate a code immediately; make sure to have your phone handy so you can enter the code when it arrives.
  4. Click Create My Account.

When you need to reset your password in the future, you should use the the Manage My ObieID Account task in OberView to access your account settings page.

Deferring the Enrollment Process

If you encounter the Okta enrollment page at an inconvenient time, you can defer your initial enrollment and continue to log in normally. To do so, choose the "I do not have a secondary email address" radio button in the first section and click "Create My Account" at the bottom. You will be reminded on the first of the month to enroll.

Need Help?

On Tuesday, October 22, the CIT Help Desk staff will be available via phone (440-775-8197) beginning at 1:00 a.m. EST with phone support continuing until 9:00 p.m. EST. If you'd prefer to get help in person, staff will be available in the Academic Commons on the main level of Mudd Center on Tuesday from 8:00 a.m. until 5:30 p.m. More support hours for the entirety of Fall Break are available on CIT's website.