A variety of circumstances might require you to temporarily take your class online with minimal notice: a campus closure, increased absenteeism during a flu outbreak, a family emergency requiring your presence elsewhere, etc. This guide will provide you with some actions to take when making that shift quickly.

Getting Started

When you realize you have to move your class online quickly, consider these 7 things right away. 

Considerations when preparing to teach through disruptions

Remote Teaching and Learning Strategies

Suggested ways to accomplish key tasks and address common challenges.

Best practices for teaching remotely and communicating with your students

Getting Help

Resources for getting up and running with Zoom, Blackboard, and other remote teaching tools.

Blackboard Help

VoiceThread Help

Zoom Help

Pedagogy Resources
A collection of remote teaching and learning support resources gathered from other universities and organizations.

Training Opportunities
There are a number of upcoming training opportunities for teaching faculty and those supporting instruction in courses (TAs, OWLS, WA). These sessions cover Blackboard, VoiceThread, Zoom, and more.

 

We are here to help.

If you need technical help with keeping your class running, contact CIT. OCTET, Audiovisual Services, or CIT Help Desk staff members will be happy to assist.

  • Submit a support ticket using the CIT Tech Support Portal. You can also email us, but email messages will automatically create a ticket — skip a step and start by starting at the portal right away.
  • Chat with our support staff using the blue icon in the bottom right corner of the CIT Tech Support Portal.
  • Call us at (440) 775-8197.
  • Resolve the problem on your own with ‘‘how-to’’ and ‘‘fix-it’’ articles on the remote websites or the technology knowledge base.

Content on this website was inspired by content from Indiana University, the University of Southern California’s Academic Senate Committee on Information Services, and Middlebury College.

Have a resource to contribute to the Remote Instruction, Learning, or Work pages? We'd love to include it! Fill out the form in the CIT Tech Support Portal to send it to CIT.