A variety of circumstances might require you to temporarily take your class online or work remotely with minimal notice: a campus closure, increased absenteeism during a flu outbreak, a family emergency requiring your presence elsewhere, etc. This guide will provide you with some actions to take when making that shift quickly.
This collection of resources for faculty includes tools for getting up and running with Zoom and Blackboard and pedagogical resources to transition your class online quickly.
This collection of resources for students includes a quick start guide for getting connected to Zoom for the first time and additional information accessing specialized software remotely.
This collection of resources for non-teaching staff who may need to transition to remote work includes Zoom tutorials, Box training opportunities, and details about data and application security when you're away from campus.
We are here to help.
If you need technology help, contact CIT. OCTET, Audiovisual Services, or CIT Help Desk staff members will be happy to assist.
- Submit a support ticket using the CIT Tech Support Portal. You can also email us, but email messages will automatically create a ticket — skip a step and start by starting at the portal right away.
- Chat with our support staff using the blue icon in the bottom right corner of the CIT Tech Support Portal.
- Call us at (440) 775-8197.
- Resolve the problem on your own with ‘‘how-to’’ and ‘‘fix-it’’ articles on the remote websites or the technology knowledge base.
Have a resource to contribute to the Remote Instruction, Learning, or Work pages? We'd love to include it! Fill out the form in the CIT Tech Support Portal to send it to CIT.