News Briefs

Software glitch leads to email frustrations

Oberlin email users were frustrated Wednesday when some email seemed to be missing during the day.

Director of Computer Operations and Networking Kenneth Ervin said a software glich caused problems in the system that processes the mail. "We had to contact the vendor on the west coast. One of the log files had been filled up." Ervin said. Because of the time-zone difference, the software vendor was unable to provide the information needed to fix the problem until later in the day.

Ervin said the problem had nothing to do with the network switch that happened last week.The networking switch was a routine upgrade of the system that was conducted over Fall Break.

He said that because Oberlin receives so much email, the backed up mail took some time to be processed after the software glitch was fixed. Students reported they received mail sent at 9 a.m. Wednesday morning as late as 9 p.m. that evening.

"I didn't get any emails for two days," first-year Brendan Ravenhill said. "I find it kind of a hassle."

-Abby Person