OCDC Services

Mediation and Facilitation

Mediation is an opportunity for individuals to meet, discuss, and mutually resolve disputes. The Ombuds Office can provide trained mediators from the OCDC to work with participants to explore their options and to achieve an outcome that meets their needs.

How Does Mediation Work?

  • The mediation process is confidential; an exception is made only in the case of a threat to someone's life.
  • Mediation is a voluntary process for all participants. It occurs outside all formal judicial processes, and the parties own the outcome of the resolution.
  • The goal of mediation is to reach a win-win resolution. Agreements are formulated by the participants, and the follow-through rate is very high.

Educational Forums, Workshops, and Mediation-Training Sessions

We can tailor programs for residence hall groups, student organizations, staff in administrative offices, and faculty groups, among others. Our programs and services include:

  • Facilitation and conflict resolution
  • Educational workshops
  • Social Justice Institute
  • Conflict resolution symposiums
  • Leadership training
  • Private readings

Additional Options

If you choose to participate in mediation, you still have the right to pursue any other channel of dispute resolution now or in the future. You always have the option to use the college's formal grievance process or seek to court action. Remember that mediation is free, confidential, and leaves the decision-making in your hands.

If you are interested in seeking mediation, or would like to refer a case, call the Office of the Ombudsperson at 440-775-6728 to make arrangements.