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Madison Avenue in Oberlin: Marketing Library Resources & Services

Mentor(s): Megan Mitchell & Jessica Grim

Department: Main Library Reference Department

Aspects of librarianship related to the project: User services, Public relations

Number of openings: 2 (collaborative project)

Estimated length of project: Minimum of 6 weeks

Hours/day: 2-3 hours per day, Mon-Fri

Dates available: June 3 - December 15

Ideally this project will involve a planning/strategizing period over the summer, and be "implemented" over the course of fall semester

Preferred skills/knowledge: Experience in public relations would be great; but even if no direct experience, a strong interest in public relations/publicity is essential; also, an active imagination and strong self-motivation are a plus, as are strong communication and writing skills.

Additional comments: While we would accept one Fellow to work on this project, we felt that two or three would be ideal, in that the Fellows could work closely together to develop a plan, bounce ideas off of one another, actually implement the plan (!), etc.

Description: The idea for this project came out of many discussions we have had over time in the reference department, as well as conversations with students and other staff: in a nutshell, there is the strong perception that the Library could do a lot more to "advertise" its services and resources to its main "clientele", the students of Oberlin College. The "public services" offered by the Library are extensive, and include the "obvious" (walk-in assistance at the reference and service desks for example), and the less well-known (our Individual Research Appointment program, the Request a Book for purchase option on our homepage, etc.). As far as resources, it is the rare student who has a solid understanding of the vast array of databases and indexes we make available on the Web, let alone a good understanding of just how much is available in terms of full text journal literature, primary resource collections, etc.

The public relations "campaign" geared for students might take any number of approaches, and include a real variety of components. Some of the ideas which have come up are: posters/flyers, articles in student publications, outreach "sessions" for specific student groups, radio spots on WOBC, "get to know the Library" parties… the list could be endless. What we really envision is the Fellows doing a fair amount of brainstorming about what might work, work with the mentors to come up with a reasonable list of activities/components, and work to make those things happen.

The specific steps involved in this project would likely include the following:

  • identify which services will be the focus of the pr campaign
  • determine media/methods/locations used to promote the services
  • estimate financial resources that may be needed
  • develop a time frame and a budget for implementing the campaign
  • implement the campaign

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