Mediation and Facilitation
Mediation is an opportunity for individuals to meet, discuss, and mutually resolve disputees. Trained mediators work with participants to explore their options and to achieve an outcome which meets their needs.

Benefits of Mediation
The mediation process is confidential; an exception is made only in the case of a threat to someone's life. Mediation is a voluntary process for all participants, and the parties own the outcome of the resolution. Agreements are formulated by the participants, and the follow-through rate is very high.

Educational Forums, Workshops, and Mediation-Training Sessions
Programs can be tailored for residence-hall groups, student organizations, staff in administrative offices, and faculty groups, among others.

Additional Options
Participation in mediation does not take away your right to pursue any other channel of dispute resolution now or in the future. You always have the option to utilize the college's formal grievance process or seek to court action. Remember that mediation is free, confidential, and leaves the decision making in your hands.

If you are interested in seeking mediation or would like to refer a case, contact the office of the Ombudsperson at 440-775-6728 to make arrangements.