Do you
have some questions? See if we cover them below in our answers
to FAQs or check out our new CIT Wiki (http://citwiki.oberlin.edu).
Do you have questions this site doesn't answer? E-mail them to cit@oberlin.edu and
we may post the question and response.
- I've done everything and it's just not working
- Windows 95/98/NT: The pictures on the resnet pages don't match what is on my computer.
- I'm a student who lives off-campus. Can I use Resnet at all? If not, can I at least dial-in to read my e-mail or browse the web?
- How much will it cost to connect to Resnet?
- How can I find out the memory size or the kind of processor in my computer?
- What should I do if I change dorm rooms during the year?
- If I use a Macintosh, how can I figure out if I have Mac OS 7.1 or newer?
- What if my computer doesn't meet the requirements to be on Resnet?
- Why would I want to upgrade my system if I already have the minimum configuration?
- What's the bare minimum software I need to get on the network?
- My RCC is really busy and can't see me for a few days. I just have a couple of quick questions about installing my ethernet card that will take a few minutes. Is there anyone else I can ask?
- Where is Wireless networking or 802.11b offered on campus?
1. I've done everything and it's just not working.
This happens from time to time. Make sure to check the obvious things like your connections. The Ethernet cable should click when it attaches to your computer and to the wall outlet. Make sure the cable is an Ethernet cable and not a regular phone cable. Ethernet cables are about twice the size, most noticeably at the ends. If your roommate has a computer that is working properly you might also want to try plugging theirs into the port you are trying to use. Sometimes, but not often, it is the wall jacks themselves which are bad. After you have done all of this, you may want to start the process over after undoing past installations. Make sure that you remove your Ethernet card drivers so that you can really start again from scratch. Repeat the installation, carefully reading and completing each part.
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2. Windows 95/98/NT: The pictures on the Resnet pages don't match what is on my computer.
This happens quite frequently and is nothing to worry about. The most common occurrence is a result of some computers coming with modems already installed. These computers will display adapters which correspond with the modem and may seem confusing (such adapters will include references to AOL, dial-up or PPP adapters). The pictures in our instructions were taken from a computer which had its modem removed. The difference is nothing to worry about, however, you should be extra careful only to modify those elements which correspond to your Ethernet card.
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3. I'm a student who lives off-campus. Can I use Resnet at all? If not, can I at least dial-in to read my e-mail or browse the web?
At this point, the school offers very limited support for off-campus connectivity.
You are welcome to use ObieMail to check your Oberlin email via third-party
unsupported providers (e.g., AOL, Juno, Oberlin Cable CO-OP). These providers
may also provide you with Internet access and other features. You may also
use other mail clients to check your mail from off campus through these services.
Oberlin is also now supporting wireless networking in many areas of the campus.
This may be useful to those of you who have laptops and those of you who live
close enough to the wireless zones to catch some spillover. For more information,
see the question about wireless, #12 below.
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4. How much will it cost to connect to Resnet?
Take a look at our minimum requirements to connect to Resnet. There is no direct fee charged by Oberlin College for access to Resnet.
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5. How can I find out the memory size or the kind of processor in my computer?
Windows: Select Windows->Settings->Control Panels->System (the default
tab should list the basics)
Mac OS: Select Apple->About this computer/Mac (this will tell you how much
memory you have, both virtual and real, and what OS you are running, and information
about your processor). Click on the More Info button for many more details.
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6. What should I do if I change dorm rooms during the year?
With the DHCP registration that we have been using the past few years, very
little is required. You should also find out who your new RCC is just in case
you have any problems.
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7.
If I use a Macintosh, how can I figure out if I what Mac OS, I
have?
Select the Apple menu->About This Computer/Mac
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8. What if my computer doesn't meet the requirements to be on Resnet?
If your computer does not meet minimum requirements, you will most likley be unable to use it on the network. Take a look at our minimum requirements to connect to Resnet
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9. Why would I want to upgrade my system if I already have the minimum configuration?
Take a look at our bare minimum requirements for connecting to Resnet.
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10. What's the bare minimum software I need to get on the network?
All you need is a web browser and the required hardware.
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11. My RCC is really busy and can't see me for a few days. I just have a couple of quick questions about installing my Ethernet card that will take a few minutes. Is there anyone else I can ask?
If you have already checked the documentation online, you can visit the consultants in the Student Computing Services Center in Mudd 052. You might also try emailing cit@oberlin.edu. Be sure to include your name, dorm and room number, phone number and type of computer as well as any questions you might have. There are a number of RCCs, in addition to those assigned to particular dorms, who may be able to either answer your questions via e-mail or telephone, or who may be able to set up a time to meet with you sooner.
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12.
Where is Wireless networking or 802.11b(g) offered on campus?
Wiresless is available
in most public areas in Mudd Library, most public areas the Wilder
Student Union, King Hall, many areas of Conservatory of Music, the
Conservatory Library, most areas of the Science Center, the Art Photodomes
and some areas of the Allen Art Building Annex, the dining hall in
Stevenson Hall, East Hall, South Hall, Union Street Housing, Common
areas of all other Residence Halls, Wilder Bowl and Tappan Square.
The list is now
much shorter where we do not have Wireless. See the map below for
details.
Look for
these signs for access to our wireless network! (802.11b
or 802.11g wireless capabilities needed.)
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