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Hardware Repairs

CIT is authorized to repair Apple and Gateway computers, as well as HP printers.

A list of supported hardware can be found under CIT Policies -> Support Policy

College-owned computers:

• Personnel (faculty, staff, and/or students) suspecting hardware problems should contact the CIT Help Desk (x58197, Mudd 005) to establish a work order. Prior to conducting repairs, CIT will make every reasonabale effort to backup user data. (Note: Due to the nature of some hardware problems, this is not always possible. Users are urged to continuously make backups of vital data, since computer hard drives and other equipment often become inoperable with little or no advanced warning.)

Personally-owned computers:

• CIT will work to repair personally-owned Apple and Gateway computers still under warranty.
• CIT will work to repair other Apple and Gateway computers, for a fee.
• Due to limited resources, all other computers are not supported.