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Getting Help

Use the following chart to determine whom to contact for assistance:

Type of Issue Contact Contact Info
Problem with College-assigned desktop or laptop computer - hardware or software CIT Help Desk

x58197

cit@oberlin.edu

Need to print in the computer labs CIT Help Desk

x58197

cit@oberlin.edu

Desire special software in the computer labs (only installed during summer months for the following academic year - a webform is sent to faculty members early each spring asking for input) Client Services client.services@oberlin.edu
Desire special software on your College-assigned desktop/laptop computer Your own Department Head As applicable
Need assistance in developing some Information Technology resource for use in teaching OCTET octet@oberlin.edu
Need assistance with Blackboard course-management system OCTET octet@oberlin.edu
Need assistance with other-than-English language software application(s) International Learning Center (Language Lab)

barbara.sawhill@oberlin.edu

erin.brazell@oberlin.edu

Would like to reserve Mudd 212 (Mac computer lab) for a class/training session Client Services scott.saluga@oberlin.edu
Would like to install Microsoft products on your home computer (Office and operating systems) - CDs are available to faculty and staff for $15 from the Oberlin Technology Store (Computer Store), A-Level, Mudd

Computer Store,

Walt Owens,

Mudd 002

walt.owens@oberlin.edu
Would like to set up common space on a server to store files that students or others in your department can all access (Class or Common LOCKER space) Network operations sandy.kanuch@oberlin.edu
Need assistance with smart classroom and/or Audio-Visual equipment Audio-Visual Department fred.zwegat@oberlin.edu
Need assistance with personal home computer CIT does not provide this service except for Apple and Gateway computers under warranty; see a local commercial enterprise for assistance As applicable
Forgot your e-mail password, or it expired? CIT Help Desk

First, follow instructions on CIT webpage:

http://www.oberlin.edu/cit/email/pwdexpired.html

x58197

cit@oberlin.edu

 

 

This page last updated: 21-Dec-2007  
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