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E-mail Account Help
The main issues
we hear about concerning e-mail accounts have to do with getting an account and changing passwords. Read on for detailed answers
for some FAQs!
- I'm new to Oberlin College. How do I get an account? Visit the CIT Help Desk in Mudd 005 with a photo ID. Faculty and staff should visit the Human Resources Office in the Service Building prior to coming to CIT in order to receive their assigned T#, which is required for account setup. Faculty and staff not yet on campus can start the account request process by completing an online form. (This form is only for faculty and staff.) Student accounts are created at the beginning of each semester with data received from the Registrar's office. Guests and visitors to campus should click on the Guest Services link at the left to learn how to acquire a temporary "sponsored" account.
- How
do I change my password? You change your password using the ObieID Self Service Password-Changing Program. You will receive an e-mail message telling you your password is about
to expire. You will receive this message for ten days, or until you
change your password. Please remember to change it within the 10-day
timeframe. If you wait until you no longer receive the message, you will need to use your previously-established password-recovery questions, or you will have to visit the Help Desk with a photo ID to get
your password changed for you. Please be sure to set up you password-recovery questions so you can access your account, should the need arise.
- I changed
my email password and now I can't access my web pages. What's up?
Your e-mail password and web account password are the same.
When you change the password for your email account, you also
change it for your web account, if you have one. In fact, your ObieID account provides access to many resources: e-mail, web pages, network authentication, lab computers, printing in labs, software downloads, etc. When you change your e-mail password, the password for these systems is also changed accordingly.
Any further questions should be directed to the CIT Help Desk at x58197, or cit@oberlin.edu.
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