Health Care Benefits

Our Third Party Administrator is CIGNA, one of the nation's largest health care providers. You may access the online CIGNA Provider Directory through http://www.cigna.com. If you have not done so, got to CIGNA's web site and set up MyCIGNA.com. Employees may design the site to meet their needs as to the information displayed. Oberlin College will be using CIGNA's OAP provider panel. Directions for searching for a provider by name or directions for searching for a provider by specialty area.

By calling 800-CIGNA24 (800-244-6224) you are able to get your pharmacy, medical, and mental health questions answered. You can also get your medical procedures precertified. You may also go to CIGNA's behavioral health page.

CIGNA's automated system is available 24 hours a day, seven days a week, and customer service is staffed live 9 a.m. to 7 p.m. Monday through Friday, Eastern Standard Time. Although you may call at a time convenient for you, 10 Customer Service Specialists for the Oberlin College health plan staff the aforementioned hours.

The Tel-Drug automated pharmacy reorder system is available 24 hours, seven days a week and is staffed live 8 a.m. to 11 p.m. Monday through Friday and 9 a.m. to 6 p.m. on Saturdays. You must have a credit card available to use this service.

For those employees on the Oberlin College B-Plan, your Tel-Drug orders will need to be reordered by phone. The web site is not programmed to recognize the atypical benefits of the B-Plan.

Benefit Summary Sheets

Administrative Assistants
Administrative & Professional Staff
Confidential Staff
Faculty
Non-Continuing Faculty
Security Employees
Service Employees

Lab Facilities